Explore the full range of solutions Helpware divisions provide:

Product discovery services

Validate your business idea, assess its technical feasibility, and ensure product-market fit with Helpware Tech’s product discovery services. Our team dives deep into market and user research to gather insights for informed decision-making and create software that addresses the pain points of your target audience.

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Team of product creators trusted by Fortune 500 companies

Our product discovery services

HW.Tech’s software product discovery services empower you

to create your solution grounded in real market insights

instead of guesswork, paving the way for a successful

product.

Free consulting

We explore your business and project objectives, assess the key deliverables expected from the project, and provide a ballpark estimate of development costs and timeline.

Artifact analysis

HW.Tech’s software development team conducts thoroughly analyzes existing documentation, product vision, business plan, and other artifacts to prepare for a workshop.

Legacy code review (optional)

In case you have legacy solutions, we study them, audit their code, and provide qualified feedback with tailored recommendations for eliminating mistakes and improving the system.

Workshop

We conduct a 1- to 3-day on-site workshop or a series of smaller online workshops to transform your business requirements into a detailed release plan.

More services

UI/UX

We create wireframes (skeletons) and UI/UX designs for a prototype or a minimum viable product (MVP), specifying navigation, logic, and screen types based on UX trends and best practices.

Prototype/proof of concept

Our team develops a prototype or a proof of concept to validate your product’s technical feasibility and gather early user feedback.

Architecture

We define the expected load and design the infrastructure architecture, outlining the logic of the solution to ensure its stable performance and scalability.

Software requirements specification

HW.Tech’s engineers create a detailed SRS document to organize information and ensure that functional and non-functional project requirements align with the UI/UX workshop wireframes.

Planning

We create a feature backlog outlining key functionalities, a project release plan with milestones, and a list of assumptions and constraints to identify potential challenges and limitations.

Field-proven software product discovery backed by certifications and awards

Software product discovery deliverables

Upon completion of the product discovery process, you

receive a set of deliverables that establish a clear

direction for your project.

Clickable prototypes

Set of clickable prototypes representing the end product's user flow and functionality.

Cost and time estimates

Detailed estimate of time and costs, broken down by hours for each feature and service, as well as the total cost for the entire project development process.

List of prioritized features

A structured list of prioritized features, focusing on those that deliver the highest user value to while meeting your business goals and objectives.

Product roadmap

A product roadmap highlighting key milestones, features, and timelines for straightforward development.

Software requirements specification

An SRS that includes the functional and non-functional requirements of the software product, usage scenarios, and user needs.

Technical architecture overview

A high-level blueprint outlining the system's structure, technologies, components, integrations, and scalability considerations to ensure a robust and efficient software solution.

93% of our clients recommend our product discovery services*

\* according to our customer survey

200+

completed projects

years in business

years average length of client relationship

800+

seasoned software engineers

global offices

4.5

years average team tenure

5000+

tech talent pool worldwide

80%

customer return rate

93%

customer satisfaction score

Learn how our product discovery services help businesses like yours

Pharma

Dossier bot for automated value dossier generation

Pharma

Price tracking and analytics tool for LUCIRA by Pfizer

Fintech

AI-driven solution for climate risk management & adaptation finance

Our technology stack

We use the latest technologies and industry best practices to

turn your idea into a competitive solution.

Programming languages and frameworks

Data solutions

DevOps

Big data & machine learning

Cloud

Monitoring & observability

Why undertake product discovery?

HW.Tech’s product discovery service enable you to validate

your product idea and fuel future app development with

actual market insights rather than relying on assumptions.

Test your idea to ensure its feasibility and product-market fit before making a significant investment in full-scale development

Get investment by demonstrating fast discovery results like a clickable prototype, technical architecture, and an SRS

Provide stakeholders with a defined project scope, including expected costs and timescales

Tap into expert advice on how to bring ideas to life and clarify your product vision

Balance your business goals and user needs to create software that meets stakeholders’ needs while delivering superior user experience

Reduce risks by identifying potential challenges early and mitigating them before development

Our industry expertise

We deliver comprehensive product discovery services to startups and established companies in the fintech, pharmaceutical, and healthcare sectors, ensuring they launch impactful products.

Discover our capabilities

Healthcare

The discovery phase empowers healthcare providers to create solutions that boost diagnostic accuracy, offer data-driven personalized treatments, and elevate patient care.

Learn more

Pharmaceutical

Product discovery solutions enable pharmaceutical companies to engineer tools that accelerate drug discovery and development, streamline clinical trials, and ensure drug safety.

Learn more

Fintech

Product discovery enables fintech companies to develop solutions that ensure secure transactions, fraud prevention, lower operational costs, and regulatory compliance.

Learn more

Mitigate risks and ensure cost-effective development with thorough product discovery

Reach out to us

Recognized product discovery services provider

Trusted by startups, SMEs, and Fortune 500

organizations, HW.Tech helps businesses validate

ideas with professional product discovery.

5.0

4.9

based on 29 reviews

4.6

Why HW.Tech?

100% compliance

We create software with compliance in mind, ensuring adherence to government regulations and standards in your industry.

Uncompromised quality

We develop ISO 25010-compliant custom software solutions that deliver superior performance while helping you achieve your business objectives.

Visibility and control

We offer transparent communication at every development stage through progress reporting, real-time project management access, and proactive discussions of upcoming expenses.

Your IP, our support

You retain full intellectual property rights to your product(s). We also provide post-launch maintenance and support with regular security audits.

Client testimonials

4.8

TrustPilot

5.0

Clutch

“Helpware Tech’s high-quality work received glowing praises from the client due to their organized and transparent development. Their outstanding project management complemented their top-notch coding skills — they were flexible, accommodating, and easy to work with.“

Jordan Waid

Director, Percepi Knowledge Ltd

4.8

TrustPilot

5.0

Clutch

“Transparency in communication is a fantastic skill for a partner to have. In addition, Helpware Tech proved their expertise among a vast range of technologies, which was emphasized by our client. The project manager was extremely responsive. He was available 24/7 to cover all questions and demonstrate progress as needed.“

Andre Kholodov

CEO, ADUK GmbH

4.8

TrustPilot

5.0

Clutch

“The solution that Helpware Tech developed is fully-functional and mobile-friendly. It meets all of the company's expectations. The company appreciated the team's project management, as it suited their own structure. The team even made themselves flexible to accomodate the company's schedule.”

Corbin Fraser

Group Product Manager, Mobile Services, Bitcoin.com

4.8

TrustPilot

5.0

Clutch

"I’d recommend HW.Tech because I felt their engagement and understanding of our business. They offered the best solution provision of what we were looking for. They were very responsive to the requests, very flexible, just going in flow with our changes."

Alan Ball

Managing Partner, Octagon Medical Practice

4.8

TrustPilot

5.0

Clutch

"With the support of our partners, we have created a platform that will provide developers with an efficient way to raise project capital and enable investors to actively choose which carbon offset projects they would like to support. Helpware Tech is a highly reliable and efficient development partner, providing excellent project management, timely communication, and commitment to go the extra mile when needed."

Steven Lowenthal

Co-CEO and Co-Founder, Frontier Carbon Solutions

Choose a suitable engagement model

End-to-end development

We take full responsibility for your product, from initial concept to final delivery, working closely with stakeholders at every stage of the development process.

Dedicated team

We dedicate a team to your project and manage it on your behalf, freeing up your time for core business activities.

Team augmentation

We help you bridge the talent gaps by integrating our brightest minds into your in-house team while enabling you to maintain full control over your project.

Validate your idea and prepare it for market success with professional product discovery

Share my needs

FAQ

What information about my project do you need to estimate development costs and time?

Please provide us with a brief description of your project and an overview of the key deliverables you expect from the product discovery phase. This information will help us better understand the scope of work and allow us to plan accordingly.

Please note that the exact development cost will be determined at the end of the discovery phase. During this process, we will create a detailed feature list, establish a clear understanding of the system architecture, and define the team composition required to bring your product to life. Rest assured, all the information you share with us is protected under an NDA, so you can share your vision and requirements with full transparency.

How long does the product discovery last?

The product discovery can take anywhere from 2 to 8 weeks depending on your project complexity and business needs. We tailor the timeline to ensure thorough research, analysis, and validation of your idea to set the foundation for successful product development.

What happens after product discovery services?

Product discovery is just the first step of custom software development. What happens next is up to you. If you’re happy with the results and ready to turn the initial concept into a full-fledged solution, you’re free to proceed with us.

The next steps would be:

1. Project planning

2. Product development

3. Production deployment

4. Ongoing maintenance and support

As a company with over 20 years of experience, we offer end-to-end software development, covering every aspect of the process.